Refund Policy
đź“„ Refund Policy
At Grade Assign, we strive to provide high-quality academic support services, including assignments, projects, and homework. We understand the importance of meeting expectations, and in case things don’t go as planned, here’s our refund policy:
1. 🔄 Free Resubmission for Poor Feedback
We prioritize student success. If your assignment or project does not receive positive feedback after being submitted within the agreed timeframe, don’t worry! You are eligible for a free resubmission. We’ll work on revising the content based on your feedback and suggestions, ensuring the final work meets your expectations without any extra charge.
2. đź’¸ Refund After Resubmission
If you still receive unsatisfactory feedback even after the resubmission, we’ll take responsibility. In such cases, we’ll issue a full refund of the payment.
Please ensure that the feedback you provide is detailed and accurate, so we can fully understand what needs to be improved before the refund is processed.
3. đź“‹ Refund Conditions
To qualify for a refund, the following conditions must be met:
– Complete Feedback: The student must submit a detailed report with comprehensive feedback about the work, including specific points of concern.
– Proof of Results: The feedback file must include evidence showing the outcome or result of the work submitted. This helps us understand what went wrong and ensures fairness in the refund process.
4. ⏳ Refund Processing Time
Refunds can take some time due to internal processing. Once approved, the refund may take between 20 days to 1 month to reflect in your account. We’ll keep you informed during this period and ensure the process is smooth.
5. ⏳ No Refunds for Urgent Orders
Urgent assignments require fast turnarounds, meaning there may be limited time for thorough quality assurance. Therefore, no refunds will be provided for work that falls under “urgent” requests. This ensures we can focus on delivering work within the tight deadline without compromising delivery time.
We’re committed to providing you with the best academic support possible, and your satisfaction is our top priority. If you have any questions regarding our refund policy, feel free to contact us at support@gradeassign.com