Introduction
Welcome to Grade Assign! Your privacy is critically important to us. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services. It is designed to be easily understood by users worldwide, including both Indian students studying abroad and other international visitors.
Information We Collect
Personal Information
When you use Grade Assign, we may collect the following personal information:
- Full Name: To personalize our communication with you.
- Email Address: To send you updates, respond to your inquiries, and for authentication.
- Phone Number: To provide customer support and resolve issues promptly.
- Academic Details: Including your university name, course, and study program, to tailor our services to your academic needs.
- Payment Information: Including credit card details and billing address, for processing transactions securely.
Information We Collect
Personal Information
When you use Grade Assign, we may collect the following personal information:
- Full Name: To personalize our communication with you.
- Email Address: To send you updates, respond to your inquiries, and for authentication.
- Phone Number: To provide customer support and resolve issues promptly.
- Academic Details: Including your university name, course, and study program, to tailor our services to your academic needs.
- Payment Information: Including credit card details and billing address, for processing transactions securely.
Usage Data
We may also collect information on how you interact with our platform to improve your experience and our services. This includes:
- IP Address: To understand the geographical distribution of our users.
- Browser Type and Version: To ensure compatibility and optimize your experience.
- Pages Visited: To understand your interests and provide relevant content.
- Time and Date of Visit: To analyze peak usage times.
- Time Spent on Each Page: To assess content engagement.
- Referring Site Details: To track how you arrived at our site.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
What Are Cookies?
Cookies are small files stored on your device (computer or mobile device) that hold information about your website usage.
How We Use Cookies
- Comments: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Login: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- Editing or Publishing: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Managing Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Use Your Information
We use the collected information for various purposes, including but not limited to:
- Providing and maintaining our services: Ensuring our services meet your needs.
- Processing and managing your assignments and orders: Customizing and delivering assignments as per your requirements.
- Communicating with you: Keeping you informed about updates, offers, and promotions.
- Customizing and enhancing your user experience: Personalizing content and improving website functionality.
- Conducting research and analysis: Improving our services based on user behavior and feedback.
- Ensuring the security and integrity of our platform: Protecting against fraud and abuse.
- Complying with legal obligations: Meeting regulatory requirements.
Data Security
We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption: Using secure socket layer (SSL) technology to encrypt sensitive data during transmission.
- Regular Security Assessments: Conducting routine audits to identify and address vulnerabilities.
- Secure Storage: Storing personal information in secure environments.
- Access Controls: Limiting data access to authorized personnel only.
Despite our efforts, no online service can be completely secure. We encourage you to take precautions to protect your personal data when using our services.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent: When you agree to share your information.
- Legal Requirements: When required by law or to comply with legal processes.
- Trusted Service Providers: To companies who assist us in operating our website and conducting our business (e.g., payment processors, hosting providers).
- Protection of Rights: To protect the rights, property, or safety of Grade Assign, our users, or others.
Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request corrections to any inaccurate or incomplete information.
- Right to Erasure: You can request the deletion of your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data, under certain conditions.
- Right to Object to Processing: You can object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You can request that we transfer your data to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at [support@gradeassign.com].
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for any updates.